Frequently Asked Questions

Odoo is a strong ERP option for many Singapore SMEs because it is modular, scalable, and can connect sales, inventory, accounting, HR, operations, eCommerce, manufacturing, and service workflows in one platform. The best ERP still depends on your business needs, processes, budget, and growth plan.

Your SME may be ready for ERP if teams rely heavily on spreadsheets, repeat data entry, struggle with stock visibility, face approval delays, or cannot get timely reports. Applivon starts with business analysis to assess workflow gaps, system readiness, and implementation priorities.

Start with workflows that are repetitive, manual, error-prone, approval-heavy, or difficult to track. Common priorities include inventory, sales orders, purchasing, invoicing, accounting, warehouse movement, field service, reporting, and customer follow-up.

Automation helps SMEs reduce manual work, minimise errors, improve visibility, speed up approvals, and scale without adding unnecessary administrative workload. It allows teams to spend less time chasing information and more time serving customers, improving operations, and growing revenue.

Applivon combines business analysis, process optimisation, Odoo implementation, customised apps, integration, migration, training, support, and grant consultation. The focus is not just launching software, but helping SMEs achieve clearer workflows, better adoption, and measurable business value.

The timeline depends on scope, modules, data migration, integrations, customisation, testing, and user training. Applivon starts with workflow diagnosis and roadmap planning so SMEs can understand realistic timelines before committing to implementation.

Customisation should only be done where it creates clear business value. Applivon prioritises standard Odoo configuration first, then customises workflows, reports, approvals, forms, or integrations when they improve productivity, visibility, control, or usability.

Yes. Odoo can consolidate CRM, sales, POS, eCommerce, inventory, purchasing, manufacturing, accounting, HR, field service, helpdesk, marketing, documents, approvals, and reporting into one unified platform, reducing system fragmentation and duplicated data.

Yes. Applivon develops customised web and mobile apps for specialised workflows such as appointment booking, job scheduling, field force deployment, incident tracking, attendance, claims, commission calculations, delivery, customer portals, and business-specific approval processes.

Eligible SMEs may apply for relevant grants such as PSG, EDG, or NTUC CTC Grant depending on project scope, solution type, eligibility, and approval conditions. Applivon provides grant consultation and documentation guidance, but grant approval is subject to official assessment.

Yes. Applivon can help SMEs review invoice workflows, ERP data readiness, accounting setup, tax fields, integration needs, testing approach, and user training for InvoiceNow in Singapore and LHDN MyInvois readiness for Malaysia-linked businesses.

Applivon supports user training, adoption, issue resolution, maintenance, workflow refinement, and continuous improvement after launch. ERP success depends on users adopting the system well and the business continuing to improve after go-live.